For U.S Residents only  |   Health Care Professionals

Privacy Policy

For HLS Therapeutics Inc. and its affiliates (“HLS Therapeutics”, “we”, “us” or “our”), protecting the privacy and security of personal information is essential and is fundamental to our values and to the way we do business. This policy (“Privacy Policy”) is to inform you about our practices relating to the collection, storage, use and disclosure of personal information. Please read this Privacy Policy before using our services or submitting personal information to us.

“Personal information” or “personal identifiable information” is information that identifies you as an individual or relates to an identifiable individual, and includes but is not limited to: name, address, telephone number, e-mail address and medical history. By using our services or providing us with your personal information, including personal health information, you expressly agree and consent to its collection, storage, transfer, processing, use and disclosure as outlined in this Privacy Policy.

We collect personal information in a few different ways, including:

  • Information you submit or choose to provide;
  • Information you give us permission to collect from you or another source;
  • Through our website; and
  • Automatically from devices you use to connect to our services.


We use personal information for the following purposes:

  • To communicate with you, including to authenticate your identity and ensure that your information is correct and accurate;
  • To address your requests, inquiries and complaints;
  • To fulfill the purposes for which you provided the data or that were described when it was collected;
  • To keep you informed about our programs and services, including notifying you about updates to our websites, mobile applications, products, or services;
  • To develop, enhance or market our products and services;
  • To manage our organization and day-to-day organizational and operational need;
  • To maintain and improve the security and functionality of our products and services;
  • To establish and maintain communication with our service providers;
  • To comply with our legal and regulatory obligations; and
  • To fulfil other purposes related to any of the above.


We may from time to time refer to that personal identifiable information to contact you to respond to your request(s), improve our level of service, improve the content of our communications, provide you with news and updates, notify you of our new products and services, obtain your opinion on our products and services, and/or for quality assurance purposes.

We may share your information with our affiliates, business partners and service providers (e.g., internet service providers, hosting companies, data processing and storage, fulfillment services, technical support) to assist us in providing you services, perform functions on our behalf or for our internal business purposes.
We, or companies we hire, including our service providers, will only use this information to comply with your request for information or as otherwise disclosed to you, including as described in this Privacy Policy.

Our employees and companies we hire are required to treat any personal identifiable information in accordance with this Privacy Policy and use it for the same purposes it was collected and on a need-to-know basis. In addition, this information may be shared in connection with: (i) an actual or proposed corporate reorganization, merger, amalgamation or the sale, assignment, or other transfer of the product or business of this website to which the information relates, in which case we will require any such buyer or potential buyer to agree to treat the personal identifiable information in accordance with this Privacy Policy and use it for the same purposes; or (ii) to respond to law enforcement or requirements from government authorities, to respond to valid judicial requests, to protect the rights, property, and safety of us, our users, or others, or when otherwise required by applicable law.

We may also de-identify and aggregate your personal information so that the information no longer is identifiable as information relating to you. We may use and disclose such data that is not personally identifiable to third parties to enhance our marketing and research activities and to facilitate other business functions.

Any personal identifiable information you provide to us through use of the website may be stored and processed, transferred between and accessed in multiple countries, in which we or our service providers operate. This means your personal information will be subject to the local laws of the jurisdiction where it is transferred which may not be as comprehensive as your own, and in certain circumstances, other foreign governments, courts, law enforcement agencies or regulatory agencies may be entitled to access your personal information.

We use commercially reasonable physical, technological and administrative safeguards to protect your personal information against theft, loss and unauthorized access, use (including copying and modification), disclosure and disposal while at rest and in transit. Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information and any transmission of personal information is at your own risk.

When you visit our website we may collect, using electronic means, technical information. We may use cookies, beacons or other technologies to store information relevant to your use of websites and platforms, and to help provide you with a more efficient and enjoyable online experience. This information may include the IP address of your computer and mobile device, which browser you used to access the website, your operating system, location, language settings in browsers, the website you came from, and searched for keywords (if arriving from a search engine). For more information on how to allow or disable cookies, please refer to the “help” section of your browser.

Our website does not respond to browser Do Not Track signals.

In addition, this website contains links to other websites on the Internet; be sure to read the terms of use and privacy policy sections of each site to which you link. Links to websites outside this website are meant for convenience only. We are not responsible for, nor do we recommend and/or accept liability for, any information or opinion contained in any third-party website. All intellectual property rights in the material on this site are owned by HLS Therapeutics Inc. or its affiliates, or HLS Therapeutics has been granted permission to use such material except where specifically stated otherwise. Use of HLS Therapeutics’ marks is strictly prohibited without HLS Therapeutics’ express written consent.

We retain your personal information for as long as is necessary for the purpose for which it was collected or as required or permitted by applicable law.

Our website is provided to visitors over age 18. We do not seek nor will we knowingly collect personal information from children.

You have the right to verify that your personal identifiable information we have is up-to-date. You may have the legal right to access your personal information or require us to correct or delete your personal identifiable information. Depending upon the state where you live, you may have the right to ask us for more information about the categories of personal information we have collected about you; the types of sources used to collect personal information about you; the categories of personal information we sold or disclosed for a business purpose about you; and the types of third parties to whom we have sold or disclosed any of your personal information. Some state laws define “sale” to mean the exchange of personal information for anything of value. While we do not sell your personal information for money, this definition may include allowing cookies or other third party tools to be placed on our website.

In addition, you may withdraw your consent to the collection, storage, use and disclosure of your personal information by contacting us at privacy@hlstherapeutics.com, subject to legal or contractual restrictions and reasonable notice. Doing so may prohibit certain communications or interactions with us.. If you wish to contact us regarding our use of your personal identifiable information, please e-mail us at privacy@hlstherapeutics.com. If you contact us, please note the name of the website where you provided the information, as well as the specific information you would like us to correct, update or delete. Your requests will be dealt with in a prompt and proper manner. Requests to delete personal identifiable information will be subject to any applicable legal and ethical reporting, document filing or retention obligations imposed on us. Please note that we may need to confirm your identity or request additional details in order to process your request.

We reserve the right to update and timely post revisions to this Privacy Policy. Any changes will be effective immediately. If the Privacy Policy changes in a way that significantly affects how we handle personal information, we will not use the personal information we previously gathered in the manner described in the new policy without providing notice and/or obtaining your consent, as appropriate. Minor changes to the policy may occur that will not significantly affect our use of personal identifiable information without notice or consent.

You may obtain more information about how we manage your personal information or raise any privacy-related requests or concerns with us by contacting us at privacy@hlstherapeutics.com.

This privacy policy was last updated July 12, 2024.

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